We collect Personal Information in the following ways:
Directly From You (either offline or through the Sites/Services): For example, when you:
Register for a Canada Goose account Make reservations for a Canada Goose event Sign up to receive promotional communications Please submit a request to or contact our customer service team, including through our live chat functionality Please apply for a job through our Sites/Services Enter a promotion or sweepstakes Automatically through Cookies and Similar Technologies: For example, when you:
Visit and navigate our Sites/Services on any device Use our live chat functionality Click on sponsored links or third-party advertisements We may also use cookies and similar technologies owned and operated by other entities to collect Personal Information about you over time and across different websites, apps, and devices. For more information about our use of cookies and other similar technologies, please refer to the “Cookies, Web Beacons, Tags and Other Similar Technologies” section below. From Service Providers and Contractors: For example, we work with service providers and contractors who collect Personal Information on our behalf to:
Run and manage our Sites/Services Offer and improve products and services Provide IT development and support Host and carry out marketing and business studies and marketing campaigns Verify your information Authenticate payments and process orders and payments Provide fulfillment services Provide delivery services Provide customer service From Other Entities: We may receive Personal Information about you from other sources. For example, this may include receiving Personal Information from:
Our business and website partners Our marketing agencies, advertising technology vendors and networks, and analytics providers Social media sites, including Facebook, TikTok, YouTube, and Instagram. The information we receive from these social media sites is dependent upon the social media sites’ policies and your settings on those sites. From Other Users: For example, we also collect information from other users, such as:
A spouse who contacts us on your behalf A friend who provides us with your information to invite you to events you may be interested in Publicly Available Sources: For example, we collect:
Information in the public domain Data available in open government databases to help us with fraud monitoring and prevention, compliance with applicable laws and regulations, reviewing and processing your employment application, and other information Information as otherwise permitted by law By Combining Personal Information: For example, we may:
Combine Personal Information that we collect offline with Personal Information we collect through our Sites/Services Combine Personal Information we collect about you from the different devices you use to access our Sites/Services Combine Personal Information we get from third parties with Personal Information we already have about you. DISCLOSURE OF PERSONAL INFORMATION
During at least the past 12 months, we have disclosed specific categories of Personal Information outlined above with the following categories of entities:
We share all categories of Personal Information outlined above with other members of our group of companies to provide the best service across our group. They are bound to keep and use Personal Information by this Privacy Policy.
We also share all categories of Personal Information outlined above with contractors, service providers, and advisors that help with our business operations (for example, order fulfillment, order delivery, cloud services, fraud prevention, customer services, event operation and administration, payment processing, and marketing) and they may process Personal Information for us. They are required to meet our standards for processing and security of Personal Information. The information we provide them with, including Personal Information, will only be provided in connection with the performance of their function and as otherwise permitted by law.
We share personal identifiers, commercial information, device, internet and network activity information, online identifiers, general location information, and inferences drawn from these categories with third parties, such as advertising and marketing providers, to serve advertisements on our behalf across the internet and for analytics-related purposes. These parties may act as our service providers or, in certain contexts, independently decide how to process your information.
We share employment-related information with external recruitment agencies and, in some instances, entities that undertake background checks on our behalf and other entities within our group of companies.
We share all categories of Personal Information outlined above with our business partners in connection with offering co-branded services, selling or distributing our services, and engaging in joint marketing activities.
We share all categories of Personal Information outlined above with prospective and actual purchasers if we’re discussing or in the process of selling or transferring part or all of our business.
We share all categories of Personal Information outlined above where you have given us your consent to do so.
We share all categories of Personal Information outlined above with other parties when we are otherwise required or permitted by law, for example, the Police, other government and regulatory agencies, and professional services firms who advise and assist us about the lawful and effective management of our organization and any defence of a legal claim.
DATA TRANSFERS
Please be aware that we transfer information to our affiliates and subsidiaries and other parties as described in this Privacy Policy, across international borders and from your country or jurisdiction to other countries and jurisdictions worldwide, including the United States. As a result, your personal information may be transferred to, stored and processed in other countries, including on servers in other countries.
If you are a Quebec resident, your personal information may be transferred outside Quebec. This also means your personal information may be transferred to or disclosed to service providers outside Quebec.
Your use of the Sites/Services or provision of any information to us, therefore, constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in other regions with laws governing data collection and use that may differ from your region’s data protection laws.
COOKIES, WEB BEACONS, TAGS AND OTHER SIMILAR TECHNOLOGIES
Our Sites/Services use automatic data collection technology and services such as “cookies,” “web beacons,” “tags,” and other similar technologies. A cookie is a small data file placed on your computer’s hard drive so that your computer will “remember” information when you visit a website. Web beacons and tags are small strings of code used in conjunction with a cookie and allow us to record activity on our Sites/Services. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a website, such as a visitor’s cookie number, device and browser information, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased.
When you use our Sites/Services, these technologies may record and collect Personal Information, such as information that identifies your computer, tracks your use of our website, and contains specific information about you and your surfing habits. This information may include information that identifies your device, IP address, browser type and language preferences, information about referring and exit pages and URLs, keywords, date and time, what sections of a website you visit, and other similar information concerning your use. This information is used for the purposes mentioned above and to help us serve you better by improving our website design and our products, services, and promotions. We also use the technologies mentioned above to enhance the functionality of our Sites/Services and user experience.
Please note that any emails you receive from us may contain cookies to help us see if recipients have opened an email and understand how recipients have interacted with it. Once you click on an email with a cookie, your contact information may be cross-referenced to the source email and the relevant cookie. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be charged if you click on any link within the email.
If you do not wish to accept cookies from our emails, close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies, whether included on websites or in emails.
Types of Cookies
We use “first-party cookies” and “third-party cookies” in connection with our products and services. First-party cookies are cookies placed by us to collect information about you. Third-party cookies are cookies placed by third-party website operators. Information about you collected by those third-party cookies will be shared with the relevant third party. Please refer to the relevant third-party website operator’s privacy notice for more details about the information they collect and how they use it.
